AI Support Staff for Insurance

Free up your agents from repetitive calls that don’t need a license. Repurpose support staff to producers. Unlock growth and streamlined operations.

Built by a team with experience from:

Staff are overwhelmed with routine calls, and the hard market makes it worse

Agents Too Busy

Limited capacity, overworked agents

Turnover Rates

30%+ annually

Lack of Trust in Call Centers and offshore workers

Unreliable and inconsistent

Inconsistent Performance

Difficult to monitor

Features

Indistinguishable from a human: Real-time responses with human-like voice
Company tailored: Trained to reflect your company
Workflow integration: We play nice with your AMS and ensure the data gets synced
Intelligent call routing: Seamless transfer to a human when needed
Regulatory compliance: GDPR & TCPA compliant. SOC 2 Type 2 certification in progress,
Multilingual Support: Available in English, French, Portuguese. Soon: Mandarin, Spanish.
Company tailored: Trained for you to reflect your company, without wasting time writing AI scripts.

Augment Your Insurance Staff with Seamless AI Workers

As an insurance agent, you navigate evolving market conditions, manage numerous time-consuming tasks, and strive to exceed client expectations in a competitive landscape. Let AI give you an edge over competition.

Meet Flora: Our Human-like AI Voice Agent

Use Cases In Production:

Integrated in your Workflow

Flora works within your AMS/CRM so your team doesn’t have to learn a new tool, with zero engineering effort on your end: Momentum, EZLynx, QQCatalyst, Zapier, and more.

Any questions?
Check out the FAQs

Still have unanswered questions and need to get in touch?

Sonant AI addresses key challenges faced by insurance agencies: missed calls, inefficient lead qualification, and the need for 24/7 client support. Our solution ensures you never miss an opportunity, transforms inbound calls into qualified tickets, and provides instant support, all while reducing operational costs and freeing your team to focus on high-value tasks.

Absolutely. Sonant AI is specifically trained in insurance terminology and common inquiries. It can provide policy information, offer claim status updates, and answer frequently asked questions about insurance products. For complex inquiries, it smoothly transfers calls to your human agents.

Yes, Sonant AI is fully GDPR compliant, ensuring that all data is handled in accordance with the strictest privacy standards. We are also in the process of obtaining SOC 2 certification, further demonstrating our commitment to maintaining the highest levels of security and data protection.

Yes, Sonant AI is designed to integrate seamlessly with popular agency management systems and CRM software used in the insurance industry. This ensures a smooth flow of information and maintains consistency across your agency’s operations.